Delivery
Your purchases on our website may be picked up at one of our boutiques or delivered to your door. They may be shipped anywhere in France, its overseas territories, or Europe.
Our sales representatives meticulously prepare your order, then entrust it to a transporter who will quickly, safely deliver it to you. Secure at-home delivery is free for any purchase on our e-boutique.
When you order a piece that is in stock, it will be delivered or made available at the boutique within 24 hours. You will be informed by an email sent to the address provided at the time of your purchase.
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Your order is delivered free of charge by secure carrier within 2 to 3 working days (subject to availability).
All payments made on our online store are secure. Payment in installments is available for purchases up to €15,000.
If you are not completely satisfied with your purchase, we will take care of the return shipping costs.
Your purchase is delivered in a box from our Maison, packed with the greatest care.
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IMPORTANT INFORMATION - FRAUDE WARNING
Dear customers,
We are currently facing a fraud attempt involving the unauthorized use of our brand name and the identity of our staff.
Scammers are falsefy offering rare watches (such as the Rolex Cosmograph Daytona) via email, messaging apps, or phone calls.
These messages do not come from our boutiques.
Please do not respond and do not make any payments.
If you receive such a message, please report it to us by emailing :
Our systems are secure.
No client data has been compromised.
Thank you for your vigilance and continued trust.
Dubail's Team